Information We Collect

If you reach out for corporate floral arrangements or gift services, we gather information you willingly share. This may include your name, company name, email, phone, delivery addresses, and specific requirements for your floral needs. Payment details are collected during ordering, though processed securely via our payment partners.

For corporate clients, we may obtain extra business details like company registration, preferred delivery times, and budget needs to tailor our service to your organization.

We automatically gather technical data when you browse our site, such as IP address, browser type, device details, and navigation patterns. This helps us enhance site performance and learn how customers discover our services.

How We Use Your Information

We mainly use your data to fulfill orders and provide excellent service, including processing orders, coordinating deliveries, crafting custom arrangements per your specs, and communicating about your needs.

We also analyze information to improve our services and site experience, helping us identify the most valuable corporate floral services for our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

HarborFieldTrail respects your privacy and does not sell your personal data to third parties. We share information only as needed to deliver our services or when legally required.

We may share essential data with trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and tech providers. These partners are contractually required to protect your information and use it solely for the services they provide to us.

We may disclose information when compelled by law, a court order, or government request. We may also share data to safeguard our rights, property, or safety, or the safety of customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to guard it. This includes safe data storage, encrypted exchanges, and restricted access to personal information within our organization.

Although we employ robust security measures, no online transmission method is entirely secure. We continually revise our security practices to counter developing threats.

Your Privacy Rights

You hold important rights concerning your personal data. Under relevant laws, you may be entitled to view, update, erase, or limit how your data is used.

To exercise these rights, contact us via the details at the end of this policy. We will reply within a reasonable period as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal duties. Retention durations differ based on data type and the purpose of collection.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings in your browser options. However, turning off certain cookies may impact how the site functions. For more details about how we handle cookies, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only HarborFieldTrail and our site. We are not accountable for the privacy practices of outside sites.

We encourage you to check the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When important updates occur, we will refresh the "Last Updated" date at the top of this document.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please reach out to us.